Shipping policy

Effective date: October 5, 2025

This Shipping Policy explains how orders are processed and delivered by Christmas Gift Corner. By placing an order, you agree to the terms below.

Company & Contact
Christmas Gift Corner
Email: [email protected]

1) Order Processing

  • Processing time: 1–2 business days for in-stock items (Monday–Friday, excluding holidays).
  • Cut-off time: Orders placed after 12:00 PM ET are processed the next business day.
  • Verification: We may contact you to verify billing, shipping, or availability. Processing begins once verification is completed.
  • Pre-orders / backorders: Estimated ship dates are shown at checkout or on the product page. Your order will ship when all items are ready unless you select split shipping (if offered).

2) Shipping Methods & Estimates

We ship via major carriers (e.g., USPS, UPS, FedEx, DHL). Delivery timelines below are estimates and begin after your order ships.

United States (contiguous 48 states)

  • Standard: 3–7 business days
  • Expedited: 2–3 business days
  • Express / Overnight: 1 business day

Alaska, Hawaii, APO/FPO, PO Boxes
Some services may be limited or require USPS. Delivery may take longer.

International

  • Standard international: 7–20 business days, depending on destination and customs processing
  • Express international: 3–7 business days (where available)

Actual delivery times may vary due to carrier delays, weather, peak seasons, or customs inspections. We are not responsible for delays once a package is in the carrier’s possession.

3) Rates, Taxes, Duties & Import Fees

  • Shipping rates are calculated at checkout based on destination, weight, and service level.
  • Sales tax is applied where required by law.
  • International orders: Unless otherwise stated, shipments are sent DDU/“Delivered Duties Unpaid.” You are responsible for any customs duties, VAT/GST, brokerage fees, or import taxes assessed by your country. Refusal to pay may result in the package being returned or abandoned by the carrier; see “Undeliverable & Return-to-Sender.”

4) Tracking

  • When your order ships, you will receive a shipping confirmation email with a tracking number.
  • Please allow up to 24–48 hours for the tracking link to become active.

5) Address Accuracy & Changes

  • Please ensure your shipping address is complete and accurate (including apartment/suite number).
  • We can modify or cancel an order before it ships. Once a label is created, we cannot change the address or redirect the package.
  • Orders returned due to incorrect or insufficient address may incur reshipment fees.

6) Delivery Issues: Lost, Stolen, or Damaged Packages

  • If tracking shows delivered but you cannot locate the package, check with household members, neighbors, and your local carrier office.
  • Damage or loss claims must be reported to us within 7 days of delivery (or expected delivery for lost items) at [email protected]
  • We’ll help file a claim with the carrier. Replacement or refund eligibility is determined case-by-case once the investigation is complete.
  • We are not responsible for porch piracy (theft after confirmed delivery). Consider using a secure delivery address or signature-required service where available.

7) Undeliverable & Return-to-Sender (RTS)

Packages that are refused, unclaimed, or returned due to incorrect address may be refunded minus original shipping, return shipping (if charged to us), and a restocking fee where applicable. If you prefer reshipment, additional postage will be required.

8) Split Shipments

To speed delivery, items may ship separately at no additional cost. You’ll receive tracking for each parcel.

9) Restrictions

  • Some items cannot ship to certain locations due to carrier or legal restrictions.
  • We do not ship on weekends or US federal holidays.
  • If an item is restricted in your region, we will contact you to adjust or cancel the order.

10) Risk of Loss

Risk of loss and title pass to you upon the carrier’s acceptance of the package. Please retain your tracking details and delivery confirmations.

11) Order Changes & Cancellations

We’ll do our best to accommodate changes or cancellations before shipment. Contact [email protected] with your order number as soon as possible.

12) Force Majeure

We are not liable for delays or failures to deliver caused by events outside our reasonable control (e.g., natural disasters, labor disputes, carrier interruptions, public health emergencies).

13) Policy Updates

We may update this Shipping Policy from time to time. Changes are effective when posted with a new “Effective date.”

Questions?

We’re here to help.
Christmas Gift Corner
Email: [email protected]